"I have been a customer for over 20 years and almost always receive very good service. Today, your team member Will went above and beyond. I drive a pickup and my dog Sage travels to work with me every day - so there is always a good bit of dog hair to vacuum. I always tip the team members who do the vacuuming individually because they have to do more to get all the dog hair up.
So today, after my truck had been washed and Will was cleaning the glass and drying the exterior, I noticed he took out the cup holders and wiped out all four of them one at a time. I was impressed. Will was over near the oil change building and I was inside the main building, so I know he was unaware I was watching. He then got into my truck, pulled it up next to the vacuum area and re-vacuumed the area between my front seats and the console. I walked to the truck, introduced myself and expressed my appreciation for such great service. It's one thing to do things right and it's another to go the extra mile, and it's still another to go the extra mile when no one may even notice. I hope you recognize how valuable a team member like Will is to your organization. While I have almost always experienced an eager, pleasant attitude from your team members over the years, today Will was a genuine super star!"
- Jim Swayne - 11/8/15
"My car has been washed at Pronto and only at Pronto for the last 10 years."
- Don Picard - 3/24/15
"For about 20 years, I have been enjoying the services of Pronto Car Wash. I've owned several cars, new and old, and each and every visit my vehicle is treated like it's the only one on the lot. The main reason for my review is to extend my thanks to the gentleman I look to finish service on my car each time I visit Pronto. His name is Mike and I believe has been an employee for quite some time. Yesterday, I decided to visit Pronto Car Wash with an issue I wasn't sure could be addressed. I ran the side of my car against a white painted wall coming into my garage. With all the usual care Mike attends to my car, he brings over some cleaner and with a little love and elbow grease, off comes the white paint on my gray car! I was impressed and so glad I stopped at Pronto instead of the dealership. Who knows what they would have charged or how long it would have taken? And on top of all that, my car was eligible for a free wash. Mike works diligently on every car he attends. These employees hope for a generous gratuity. Please extend that courtesy to all of them, as you would any other services.. Mike you Rock, my friend!"
- Deborah D. - St. Petersburg - 2/17/15
"BEST place for an oil change and car detail in ALL of Pinellas County!"
- Amber Hughes-Steadman - 3/28/15
"I always bring our truck and car to Pronto for car washes and oil changes. Today I had my car in for detailing. Wonderful job on the car! Love the service and the hard workers."
- Angela Wickham - 3/3/15
"Always pleased with the service here! Workers take their time on each individual vehicle and do a really great job."
- Addison C. - 3/18/14
"Great place to get oil changed and a free car wash. I always choose the upgrade for a few dollars more and have always driven away happy. It feels good to know your vehicle gets personal attention."
- Mike J. - St. Petersburg - 2/5/14
"Awesome service and great attention to detail. I would highly recommend."
- Laura S. - St. Petersburg - 2/5/14