Frequently Asked Questions
HOW LONG DOES AN EXPRESS SERVICE TAKE? DO I NEED A RESERVATION?
Our Express Services: Express Hand wash, Express Hand wax, Super Works!!, Dash & Door panel cleaning, Seat cleaning, and Headlight restoration each take about 45 minutes and can be done while you wait - no reservations needed.
We have two air conditioned lobbies with free coffee, free wifi and cable TV. We also have exterior benches for those that prefer to enjoy the sunshine while they wait. Our car wash lobby also has a great selection of greeting cards and car accessories.
CAN I MAKE AN APPOINTMENT OVER THE PHONE OR ONLINE FOR A VEHICLE DETAIL?
With the exception of the Express Detail services, our premier services including Buffing & Polishing, Carpet Shampooing, Upholstery Cleaning, our Complete Interior Package and our Total Car Care Package take varying amounts of time, but considerably longer than the 45 minutes Express Services.
Because the condition of the car is the largest factor when determining the amount of time required and cost involved, it is necessary for us to see the car to book the proper appointment time needed to complete the detailing service. Therefore, we do not take reservations on-line.
HOW OFTEN SHOULD I WAX MY CAR?
Generally it is a good idea to wax your vehicle once every three months. If your car is exposed to particularly harsh conditions, such as excess rain, salt or dirt, and warmer climates, it will require more waxing.
HOW DOES STORM SHIELD WORK AND HOW LONG DOES IT LAST?
A total body protectant will adhere to all parts of the vehicle to give the highest quality of protection against all types of weather like rain, snow, sleet and UV-rays. The protectant should last a few washes, but depends on the climate and how dirty the car gets and what type of dirt it is.
WHAT IS YOUR RAIN CHECK POLICY?
It's simple! If it rains before midnight the day we wash your car, return, with your receipt within 2 days, and pay a $1.00 and get a “Full Service” car wash on the same vehicle.
WHAT IS YOUR BIRTHDAY CLUB?
Become a member of our Birthday Club and you'll receive a free Full Service Car Wash on your birthday every year! If your birthday happens to fall on a Sunday, you can come in Saturday or Monday.
We ask for your name, address, e-mail address, birthday (yes, including the year), your license tag# and gender. We keep this information private - we neither sell it or share it.
WHAT IS LADIES DAY?
Ladies Day is every Tuesday at the QUIK LUBE. Ladies get 10% off any oil change service.
WHAT IS SENIOR WEDNESDAY?
Pronto considers our seniors to be 55 years old or older and every Wednesday they can get 10% off our 2 package washes. These are our Fresh-N-Shine and The Works!.
HOW CAN I BE INFORMED OF OTHER PROMOTIONS?
You can join our Birthday Club or join just our mailing list and you will receive our promotions via e-mail.
Pronto is also on Facebook and Twitter where we occasionally run 'social media only' promotions. By following, liking or friending us, you'll be informed of these specials.
ARE YOU HIRING?
Pronto is always accepting applications. Our requirements are that all potential employees be at least 16 years old and have a valid Florida driver’s license.
WHY DO I NEED A VALID FLORIDA DRIVER'S LICENSE TO WORK AT PRONTO?
Most employees of Pronto Car Wash & Quik Lube will be driving the customer’s car. Either to load it from the vacuum line to the conveyer or at the Lube to drive into and out of the Lube work area.